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Emotional Intelligence: The Human Advantage in a Digital World
Why It Matters
Emotional intelligence is crucial in a world where AI and automation handle many technical tasks. Leaders and employees who understand and manage emotions, both theirs and others’, are better equipped to navigate complex interpersonal dynamics, foster collaboration and create empathetic workplaces.
Session 1: Understanding Emotional Intelligence
- Defining EQ and why it’s a critical skill in the modern workplace
- The five components of EI: self-awareness, self-regulation, motivation, empathy and social skills
Session 2: Developing Self-Awareness and Self-Regulation
- Techniques for understanding and managing your emotions
- How emotional triggers impact decision-making
- Practical tools to cultivate resilience in times of uncertainty
Session 3: Building Empathy and Social Skills
- The role of empathy in effective communication and leadership
- Practical ways to enhance interpersonal relationships in the workplace
Session 4: Emotional Intelligence for Leaders
- How EQ drives better team performance and collaboration
- Using EQ to lead through change and disruption
- Building trust and leading with empathy in a tech-driven workplace
- Managing diverse and remote teams with emotional intelligence
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